Kaizen Education Services ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when you contact us or use our website and messaging services.
When you contact us through our website, chat, or by phone, we may collect your name, phone number, and email address, along with any details you provide about your child and the support you are looking for.
If you opt in to receive text messages, we will send SMS related to consultation and coaching appointment confirmations, reminders, assessment and session updates, and account notifications from Kaizen Education Services. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance.
We do not sell your personal information. We may share information only with service providers who help us operate our practice (for example, our scheduling and communications platform), and only to the extent necessary to provide our services. As stated above, mobile opt-in information is never shared with third parties for marketing.
Our website and messaging services are intended for parents and guardians who are 18 years of age or older. We coach children and teens only with the involvement and consent of a parent or guardian, who provides any contact information used for messaging.
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
You may opt out of SMS messages at any time by replying STOP. You may request that we update or delete your information by contacting us using the details below.
Kaizen Education Services
2446 31 Avenue SW, Calgary, AB T2T 1T8
Phone: (587) 900-7046
Email: samanthateaches@gmail.com